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Ad hoc hourly
rate
Suitable for
a small business with few IT support requirements
An IT
consultant will be happy to help, charged at an hourly rate
If you already have IT skill
in-house and only need occasional help
One off jobs, like
setting up a virtual office for remote workers or implementing
disaster recovery backup system
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Monthly contract
Suitable for a small network with 7 to
20 workstations and 1 to 2 servers
The engineer (MCSE) will fix and support your IT needs
for the entire network The on-site engineer can help
from network/telephone cabling to fixing any PC issues.
Also server & firewall support from security to VPN access
If you purchase new workstations or a
server as your business expands, you still pay the same
maintenance contract fee. Other companies may charge more
when you add a new workstation or a server
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